Faculty, Staff, and Student Helpdesk
"Providing exceptional service by exceeding our customers' expectations."
*Opscan services are available Winter break during the hours of 1:00 PM to 5:00 PM by appointment; please call the Helpdesk at 654-2307.
The Student Helpdesk has Moved
In May of 2008 the student helpdesk merged into the faculty and staff helpdesk. Students can continue to call 654-6677 for assistance and can now come to the first floor of the library for walk-ins.
Contact Information / Location
To report problems, or request other help (including general information
about your computer, "how to" questions, advice on technology, etc.), we
provide several avenues. You can call the Helpdesk at extension 2307 (654-2307 from off-campus, with area code
661 from long distance). You can fill out and submit a request online using
the . If you wish, you may send a request via email at . You
can even visit our office on the first floor of the Walter W. Stiern
Library, Room 102.
Hours of Operation
|
Monday - Thursday |
Friday |
Saturday |
Sunday |
Winter Break |
8:00am - 5:00pm |
8:00am - 5:00pm |
closed |
closed |
Fall, Winter, Spring Quarters |
7:30am - 6:30pm |
7:30am - 5:00pm |
closed |
closed |
The helpdesk is also open Monday and Wednesday until 8:00pm and on Sunday from 11:00am to 7:00pm to take student calls. |